IT Consulting

Waypoint offers IT consulting services, specifically around M365/Office 365 infrastructures, as well as Azure AD infrastructures.

We leverage our 20+ years of experience in this industry, with a focus on security, infrastructure, cloud, and software development, to optimize your existing (or new) IT environment.

With all the options and solutions available to you, the possibility of making the wrong choice is much greater than before.
Building a reliable, secure, and functional IT environment -- either on-premises or in the Cloud -- can be confusing and daunting.

Let us help you remove obstacles and better understand the tools and technology available to you. We'll ensure the services you currently have and pay for, are optimal for your business needs and enhance your productivity, effectiveness, and bottom line.

Every organization is unique, including its IT needs, capabilities, budget, and objectives.

As a provider, we do not offer canned (one-size-fits-all) services as each engagement is custom designed to meet your organization's specific requirements and goals.

“I had the pleasure of reaching out to Damir and the team at Waypoint Ventures to discuss Office 365 Business. My only prior knowledge of it was using it in a non-profit, where it was simply used for email and video conferencing, nothing more, nothing less. We didn’t have the time to investigate how to use it correctly, and we lacked administrative assistance.
Moving forward, I joined a startup company, and once again, we turned to Microsoft 365 Business because we knew that everything we needed was possibly there. In this day and age, you can look up videos and walkthroughs, or possibly even do a live chat with someone from Microsoft. However, Waypoint Ventures was able to provide a concise and informative session within just an hour.
They guided me through the architecture of Office 365 Business, explained how to set up different teams, and showed me how to utilize them effectively. We also discussed security measures, making it all seem nice and easy. The information they provided made it a breeze for our team to work with the software, simplifying our tasks and boosting productivity. They even directed me to the proper channels for further assistance if needed. Thanks to Waypoint Ventures, I now feel confident in maximizing the potential of Office 365 Business for my startup.
”
— Horace Tyrell, Essential Global Help

  • High-level aspects of the assessment include (but are not limited to):

    • Identify key inefficiencies

    • Identify critical technology bottlenecks (show-stoppers)

    • Review your current technology infrastructure and processes supporting that infrastructure

    • Identify gaps in industry-accepted IT management best practices

    • Identify gaps in industry-accepted IT security best practices

    • Provide a clear and actionable roadmap for your IT departments based on budget and needs

    Detail-level aspects of the assessment include (but are not limited to):

    • Detailed analysis of the current M365/Office 365 infrastructure

    • Detailed analysis of the current Azure AD infrastructure

    • License analysis and recommendation for cost/functionality optimization

    • Security configuration, risk analysis, and recommendations

    • Analysis of DNS records

    • Compliance analysis

    • Shadow IT analysis

    • Data protection analysis

    • Authentication analysis

  • Monthly subscriptions are available and customized based on your organization's needs.

    IT services which are available via subscription can include (but are not limited to):

    • Detailed review of client’s M365/Azure AD tenant services, functionalities, potential issues and log analysis at least once per week.

    ○ All issues detected during this review will be resolved

    ○ Exception; if the issues exist on the Microsoft side, we will raise and track the support case with Microsoft to closure.

    • Support for all activities that the client wants to perform on the Office 365 / Azure AD tenant

    • Support and maintenance for all implemented functionalities on the client’s tenant(s)

    • Resolve reported issues with Office 365 / Azure AD services

    • Consulting and advisory services for improving the functionality, productivity and security of the client’s tenant(s)

    • Licensing consulting and cost optimization

    • Antimalware and security management

    • Update management

    • End user support

    • Initial and subsequent configurations of implemented functionalities

    • Design and implement disaster recovery and business continuity policies

    • Advise on backup software and backup policy for cloud services and local data

    • Advise on and support hardware procurement and deployment related to

  • Not included:

    • Licenses of any kind

    • Hardware parts, hardware servicing, equipment purchase

  • As we do not offer canned (one-size-fits-all) services, then we cannot quote a price without an initial assessment.
    Please reach out to us to start the assessment process.